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Any cleaning service owner that wants to be a cut above their competitors in today’s business environment has to start with GREAT customer service. A strong customer service program is a “no brainer” and a very easy and a cost effective way to set yourself above the rest. To do this you have to have a plan, a system in place that starts with your front line employees and goes all the way up to owners.
Listen in as Home Cleaner Magazine Publisher Perry Phillips and his guest panel discuss how your cleaning service company can “get customer service right” and excel past the competition. Also, we will talk about new ways to think about customer service that will catapult your company into the future.
Even MORE important, you will hear how good customer service can save your skin during the tough times!
Participation on the LIVE calls is easy; all you need is a phone. You can call in from anywhere. Can’t make the live call? Home Cleaner Magazine subscribers have access to the recordings to the calls, listen online or download to your computer. If you have any questions or need assistance please call subscription services at 404.865.3427.